Our Sizing is all US Standard sizing 

Tee Size Chart

Long Sleeve Tee Size Chart

Hoodie Size Chart

Satin Jacket Size Chart

Varsity Jacket Size Chart

Joggers Size Chart

Lounge Set Size Chart

Most of the size charts on our website reflects flat measurements as if you laid the garment on the floor and measured them.

All sizing is Unisex unless it states otherwise 😊

Absolutely! At Roronoa Shop, we collaborate directly with the brands you know and love to ensure every piece of merch is 100% officially licensed and authentic. You’ll see us working with top licensors like Toei, Pokémon, and Viz Media at major conventions like Anime Expo, NYCC, and Anime NYC. 😍

For best results, wash all our tees in cold water and tumble dry on low to prevent fading and keep them looking fresh. ☺

Got an anorak or bomber jacket? We recommend spot cleaning to maintain its quality and detail.

Q: How often do items get restocked?
A: Restock frequency depends on product demand. Popular items are restocked more often, while others may be less frequent.

Q: How can I find out when an item will be restocked?
A: Sign up for our email alerts, follow us on social media, or check the product page for restock updates!

Q: Can I pre-order items during restocks?
A: We currently don’t offer pre-orders for restocked items.

Q: Are restocked items identical to the previous stock?
A: Most restocks are the same as the original, though some may have updates or improvements.

Q: The size I needed to exchange for is out of stock. Can I reserve it for the next restock?
A: Unfortunately, we can’t reserve restocks. We recommend returning your item for store credit so you can snag it when it’s back!

15 days after we ship your anime merch, you’ll receive an email with a special link inviting you to share your feedback!
Your insights are incredibly important to us—every review helps keep our community authentic and honest.

Thanks for being a part of our anime world! 🌟✨

Of course! You can absolutely change the shipping address and gift the items to someone else.

Just a heads up: our packages don’t include invoices or return codes. If the recipient needs to make an exchange, we recommend sharing the order number and your email address with them.

Our processing time for all orders is 1-3 business days. 
During peak periods such as sales, holidays, and launches this timeframe may be extended without warning.  

Shipping Options:

Our processing time for all orders is 1-3 business days. 
During peak periods such as sales, holidays, and launches this timeframe may be extended without warning.  

Shipping Options:
                                                                                              
                                                                                              

*Shipping estimate applies to the 48 contiguous states. Standard shipping to non-contiguous states/territories may take longer.

Please allow an extra day for delivery to PO boxes.

After your order is picked, packed, and shipped it may take up to 48 hours (excluding weekends) after receiving tracking information for all of your delivery updates!

We process orders Monday through Friday, excluding federal holidays. Orders placed after 12 PM on Friday or over the weekend will be processed the following Monday.

Once your order ships, you’ll receive an email with tracking details.

Our standard processing time is 1–3 business days (excluding weekends and public holidays). Please note that during peak times—like sales, holidays, or product launches—processing may take a bit longer.

Ground shipping typically takes 3–10 business days. If you don’t see any updates on your tracking by the 10th business day, reach out to us, and we’ll help!

Once your order has shipped, we’re unable to change the delivery address, so please double-check that all information—like APT, unit, or suite numbers—is correct at checkout.

If you need to make an adjustment, please email us at [email protected] as soon as possible with the updated details, and we’ll do our best to help!

Yes, we ship everywhere! 🌍

No matter where you are in the world, we’ll get your anime merch to you.

We kindly ask that you keep an eye on your tracking!

If your tracking shows “Pending” or hasn’t been updated for more than 10 business days (excluding weekends), please contact us at [email protected] so we can assist you as soon as possible!

We accept most major methods of payment including Visa, MasterCard, Amex, Amazon Pay, and PayPal. We also offer Afterpay or Shop Pay*, if you wanna split up your payments. We may require additional identification verification to process orders that don’t meet our fraud prevention standards.

Upon receipt of your order, we work hard to get it out the door, making it unlikely to cancel before it ships. 
You can cancel your order within the 1st hour via your order confirmation page or through your order history on your account.  This means that cancellations or changes are not guaranteed past the hour. 

We’re unable to make size changes to items after an order has been placed, so please double-check your size before checking out!

Need help? Be sure to check our size guide before you place your order.

If you’ve already received your order and need a different size, you’ll need to follow our return process to request an exchange or refund.

If we lower the price of an item within 1 week of your purchase, we’d be happy to match it and provide store credit for the difference!

Simply email us at [email protected] with your order number and the item(s) you’d like to price match. 😊

This is typically a soft authorization charge that occurs when a transaction fails. The funds should return to your account within 4–7 hours, but in some cases, it may take up to 14 business days.

If the funds haven’t been returned after that time, we recommend reaching out to your financial institution for assistance.

Yes! Orders placed between November 15th and December 15th get an extra 30 days added to our return and exchange policy.

This gives you plenty of time to buy gifts early and still exchange or return them if needed. 😊

Exchanges follow the same guidelines as our Return Policy.

Please note, we do not hold items while waiting for a return. If your selected option is out of stock, we’ll issue a refund to the original form of payment.

In some cases, we may not have the product or size you’d like to exchange for. We recommend double-checking the size info and placing a new order for the correct item, then starting the return process for your original order.

If your order is shipped using a freight forwarding service, all return fees will be the buyer’s responsibility.

If you receive an item that is damaged, defective, or incorrect, please contact us via email at [email protected].

Make sure to include:
• Your order number
• A photo of the item
• A brief explanation of the issue (damage, defect, or wrong item)

We’ll take care of it from there! 😊

Yes, all items under the Sale tab are final sale and cannot be returned or exchanged.

If you believe you’ve received a damaged or defective item, please contact our customer service team via chat or email at [email protected], and we’ll be happy to assist you!

We hope you absolutely love your gift! However, if you’d like to make a return or exchange, you’ll need the order number and email used to place the order. You can start the process [here].

Please note: All eligible returns will be refunded as store credit. Refunds to a different payment method aren’t available, and we apologize for any inconvenience.